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Lead Scoring vs. MQL Quality

 

Equating MQLs that cross thresholds based on basic actions (e.g. website visits) with MQLs based on expressed intent sets up Marketing to fail.

A prospect who fills out a demo request form is far more qualified than someone who reads 2 blog posts and visits a case studies page.

This is what frustrates Salespeople, who end up complaining about lead quality to the organization. Meanwhile, Marketers point to inflated MQL numbers from list uploads / event contact lists / people who attended a webinar.

Along the way, companies miss their sales projections and board meetings get uncomfortable.

This is where figuring out which actions lead to Pipeline $, Bookings $ and Closed Won $ is critical to understanding which prospects are actually more qualified than others.

Immediately, lead scoring becomes the secondary need - and likely far less important - because Marketing starts to look at growth as its ultimate accountability.

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